As the lead instructional designer, I spearheaded the comprehensive redesign of a 30-minute training course on executing conferences and reservations at UNC Charlotte. The previous Canvas LMS-hosted version contained outdated imaging and information, necessitating a “refresh” in Articulate Rise. Collaborating closely with another instructional designer and over six subject matter experts, I managed the project from inception to launch.

We utilized the ADDIE framework, including a needs analysis to identify employee pain points, Google Docs for storyboarding, and Articulate Review for iterative prototype feedback, to develop an engaging and informative training. A key client requirement was continuous evaluation of learner understanding, which we addressed by integrating interactive Knowledge Checks throughout the course and a summative assessment. We also managed the SCORM package upload and configured settings within Cornerstone LMS to provide the client with essential reporting on learner progress and mastery.

Images and videos of UNC Charlotte were sourced from the institution’s official media library.

Tools Used: Articulate 360 Rise, Articulate 360 Review, Camtasia, Google Docs, Adobe Acrobat

Please note that the content is for illustrative purposes only and does not reflect the most current or official information from the department or institution.